TUI Group reviews

3.7

71% would recommend to a friend

(1,991 total reviews)
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Sebastian Ebel

69% approve of CEO

50% positive business outlook

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,991 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Reviews by job title

2K reviews
1.0
May 15, 2025

Not a good company

Recommend
CEO approval
Business Outlook

Pros

Some travel benefits (that are capped and do not increase with inflation for many years)

Cons

A company that said for a while that it aims to be the "best company to work for" whilst being actually one of the worst companies to work for with a restructure during covid times and another restructure currently which creates uncertainty and gets dragged out for months/years, poor colleague engagement scores and low staff morale generally for long periods. Many great people are being forced out of the company - all of which are strong leaders and does not make any sense. Company is purely focused on profits, whilst losing market share to low cost competitors as a result. The top boss constantly pushes his hard-left political viewpoints via regular email updates. The company is also majority owned by some questionable people, so all those profits are funding what exactly? new systems have been needed for many years yet have failed to have been delivered, even despite promises of speediness due to in-house development and ownership of systems. Constant reminders of how the market is down at the moment and we need more profits, yet in the last year it was TUI's biggest profit to date. No opportunities for career development or growth at the moment (and for a while) due to current restructuring. Constant pushing of DEI messages yet some teams remain 80% female but that doesn't get mentioned anywhere. DEI seems to only apply to certain categories whilst others are surpressed and not based on merit, basically 2nd class citizens. Objective setting is usually months late with very unclear and vague / unachieavable goals which makes the whole process pointless.

3.0
May 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Ok bonus depending on your band, good annual leave and if you like package holidays then the concession is great. Salary is middling for marketing, but teams are nice in the function and holidays are a nice product to sell.

Cons

The current ‘transformation’ is making people uneasy at the moment. Technology isn’t where it should be for a company like TUI, competitors are able to instigate change much quicker. Like any big company it also feels like shareholders are no. 1 priority despite being told employees and customers are on par!

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TUI Group Response
12mo
Thank you for taking the time to share your insights. It’s encouraging to hear you’ve had positive experiences with aspects like team culture, our holiday product, and employee benefits. We also appreciate your honest reflections on areas where we can improve, particularly around transformation, prioritisation, and technology. Feedback like yours is invaluable in helping us evolve. Best wishes from the TUI Employer Brand Social Media Team
5.0
May 6, 2025

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Was a great place to learn, new initiatives come up and hey take pride in helping you get more certified in your skills. I learnt a lot working here

Cons

Nothing really, everyone was nice and ready to help

Viewing 175 - 177 of 1,991 Reviews

Glassdoor has 3,027 TUI Group reviews submitted anonymously by TUI Group employees. Read employee reviews and ratings on Glassdoor to decide if TUI Group is right for you.