TUI Group reviews

3.7

71% would recommend to a friend

(1,991 total reviews)
avatar

Sebastian Ebel

69% approve of CEO

50% positive business outlook

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,991 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Reviews by job title

2K reviews
1.0
May 3, 2024
Recommend
CEO approval
Business Outlook

Pros

For a company so big on their “values” they don’t follow them. Some colleagues were good to work with others where toxic. If you’re happy to be used as a scapegoat for others incompetence then this is the place for you. The management are absolutely childish and power mad. The way you’ll be treated will depend upon wether or not your manager favourites you ,if your liked you will get let off with things other members of staff wouldn’t be let off with.

Cons

unfair treatment by management and nothing confidential

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TUI Group Response
2y
We’re sorry you have had an unpleasant experience, if you would like to provide more detailed feedback or suggestions on how we can do better in this regard, we encourage you to reach out to your HR department directly. You can also participate in one of the regular online LiveChats with senior leaders, where you have the opportunity to ask any questions and/or give feedback. We would also be happy to receive feedback directly to the management in our TUIgether+ employee engagement survey. Thank you again for taking the time to share your experience. Best wishes from the TUI Employer Brand Social Media Team
1.0
Feb 7, 2024

Terrible

Recommend
CEO approval
Business Outlook

Pros

discounts on travel and thats about it

Cons

training is poor or non existent managers have no idea how to manage anyone and most have been pushed through to management to quick its more of a power play than a job. you are chucked in the deep end and expected to get on with it but will be embarrassed or told off when you make a mistake no help no support pay is terrible for the work involved. very clicky atmosphere if you don't click you wont fit. hours are horrible not many benefits for the amount of stress this job can cause

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TUI Group Response
2y
Thank you for taking the time to give feedback about your experience at TUI. It's great to hear that you enjoyed our travel benefits. We acknowledge your concerns about working hours and training. We're committed to improving in these areas and appreciate your input in helping us do so. Best wishes from the TUI Employer Brand Social Media Team
3.0
Feb 4, 2024
Recommend
CEO approval
Business Outlook

Pros

No micro managing, no strict deadlines

Cons

Not international and employees share a clique culture

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TUI Group Response
2y
Thank you for taking the time to share your insights. It's encouraging to see your positive experience of working with us and we thank you for sharing your feedback as it will allow us to improve. Best wishes from the TUI Employer Brand Social Media Team
Viewing 169 - 171 of 1,991 Reviews

Glassdoor has 3,027 TUI Group reviews submitted anonymously by TUI Group employees. Read employee reviews and ratings on Glassdoor to decide if TUI Group is right for you.