TUI Group reviews

3.7

71% would recommend to a friend

(1,991 total reviews)
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Sebastian Ebel

69% approve of CEO

50% positive business outlook

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,991 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Jun 24, 2025

Meh

Recommend
CEO approval
Business Outlook

Pros

Colleagues, product, regular customers. it's the people you work with day in day out that make the difference.

Cons

Poor communication. Fear of making errors Too much information all over the place that's difficult to find. Plus changes all the time and it's impossible to keep up from one day to the next.

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TUI Group Response
11mo
We're really pleased to hear that you enjoy working with your colleagues and interaction with regular customers. It’s true that the people around us can make all the difference in the workday. We also appreciate your honesty about the challenges you've experienced. We appreciate your feedback regarding the communication within our company. Your comment is helping us identify areas for improvement. Transparent communication within the company is very important to us and the management. That is why we offer various communication channels including newsletters, town halls, LiveChats, surveys and many more to inform our colleagues across all areas of the business and, in turn, to offer them the opportunity to ask questions openly. If you are not comfortable with those options, we encourage you to reach out to your HR partner who will be happy to listen and advise. Thank you once again for sharing your thoughts. Best wishes from the TUI Employer Brand Social Media Team
5.0
Jun 23, 2025

Great Company

Recommend
CEO approval
Business Outlook

Pros

Great supportive company, with reasonable targets

Cons

Work life balance & comission

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TUI Group Response
11mo
Thank you for taking the time to give feedback about your experience at TUI. We understand the importance of accommodating various needs and schedules. Unfortunately, due to the nature of some roles, we cannot provide the same flexibility in all functions. We are committed to creating a workplace that supports the diverse needs of our colleagues and allows for greater flexibility. Thank you once again for sharing your thoughts. Best wishes from the TUI Employer Brand Social Media Team
4.0
Jun 19, 2025

Salary

Recommend
CEO approval
Business Outlook

Pros

Good work environment and flexible timing

Cons

The salary is able to grow

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TUI Group Response
11mo
Thank you for sharing your feedback! We're glad to hear you appreciate the positive work environment, and we take your comments regarding salary onboard, as we understand how important both career and financial progression is. We value your input, as it helps us identify areas where we can improve the employee experience. Best wishes from the TUI Employer Brand Social Media Team
Viewing 154 - 156 of 1,991 Reviews

Glassdoor has 3,027 TUI Group reviews submitted anonymously by TUI Group employees. Read employee reviews and ratings on Glassdoor to decide if TUI Group is right for you.