TUI Group reviews

3.7

71% would recommend to a friend

(1,990 total reviews)
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Sebastian Ebel

69% approve of CEO

50% positive business outlook

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Jul 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Good salary, great colleagues, good perks within the business

Cons

Shift work, long days, hard to book leave, no progression in the role, dealing with disorderly people

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TUI Group Response
10mo
Thank you for taking the time to share your feedback. We're glad to hear that you value the competitive salary, team culture, and the perks we offer, it's great to know these aspects have had a positive impact on your experience. Regarding flexibility, we understand the importance of accommodating various needs and schedules. Unfortunately, due to the nature of some roles, we cannot provide the same flexibility in all functions. We are committed to creating a workplace that supports the diverse needs of our colleagues and allows for greater flexibility. We understand the importance of feeling recognised and rewarded for individual contributions. We offer a range of development opportunities to support career growth, including training programs and coaching. We encourage all team members to take advantage of these resources and have regular development conversations with their managers. We appreciate your comments and will continue to look for ways to strengthen our approach to career development and recognition. Best wishes from the TUI Employer Brand Social Media Team
4.0
Jul 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team members - loved the team, out customers and of course the ample opportunities to see the best deals in the holiday world.

Cons

Poor line management lacking in support, guidance and a ‘if your face fits’ mentality

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TUI Group Response
9mo
Thank you for taking the time to share your experience. We’re delighted to hear that you enjoyed working with such a great team and valued the opportunity to connect with customers and explore the best holiday deals. It’s always encouraging to know that our people and products make a meaningful impact. We also appreciate your honest feedback regarding line management. We understand how important consistent support and fair guidance are to a positive working environment. Your comments are taken seriously and help us reflect on how we can continue to improve leadership and inclusivity across the business. Your insights are truly valued, and we wish you all the best in your future endeavours. Warm regards, The TUI Employer Brand Social Media Team
5.0
Jul 18, 2025
Recommend
CEO approval
Business Outlook

Pros

- very bright future - board and senior leadership highly motivated towards change / optimisation - great hybrid working policy - great travel benefits - great pay and bonus

Cons

- there feels like a lot is going on and things are moving either really fast or barely moving. but it is expected given we're in a transformation period - lots of bolted-on businesses and legacy systems - growing competitor landscape squeezing the life and soul out of holidays (can feel highly pressured around key trading periods).

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TUI Group Response
9mo
Thank you for sharing your feedback and reflections. We’re pleased to hear that you see a bright future ahead and appreciate the motivation and drive from our senior leadership team. It’s great to know that our hybrid working policy, travel benefits, and competitive pay and bonus structure are making a positive impact. We also acknowledge your comments about the pace and complexity of change during this transformation period. Your feedback is important and helps us stay focused on creating a more streamlined and supportive environment for our colleagues. Thank you again for your insights and for being part of our journey. Warm regards, The TUI Employer Brand Social Media Team
Viewing 136 - 138 of 1,990 Reviews

Glassdoor has 3,025 TUI Group reviews submitted anonymously by TUI Group employees. Read employee reviews and ratings on Glassdoor to decide if TUI Group is right for you.