Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

71% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (98) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 114 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 102 reviews)); "Good benefits and stability of a very large company" ((in 86 reviews)); "Team itself is great." ((in 70 reviews)); "Great culture and work ethic" ((in 63 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary and some unrealistic targets" ((in 123 reviews)); "Awful company bad management awful treatment" ((in 105 reviews)); "Low pay and unhappy overall" ((in 102 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 82 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 30 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What are the top reviewed TUI Group locations?

Hannover , Hamburg , Berlin , Frankfurt am Main , Stuttgart , Langenhagen , München , Bremen , Trier , Mönchengladbach , Boltenhagen , Essen , Köln , Sylt

TUI Group reviews

3.7

71% would recommend to a friend

(1,990 total reviews)

Sebastian Ebel

69% approve of CEO

50% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Aug 12, 2025

Great place to work

Cabin crew

Recommend

CEO approval

Business Outlook

Pros

Great opportunities with mix variety of long and short haul

Cons

It is at the start Seasonal work

TUI Group Response

10mo

Thank you for taking the time to share your feedback about your experience at TUI. It’s great to hear that you have enjoyed the variety of long and short haul flying and the opportunities your role has offered over your many years with us. We’re proud to have colleagues like you who have been part of the TUI team for so long. We acknowledge your comment about the seasonal nature of the work at the start. While this is part of our operational model, we are always looking at ways to provide as much stability and opportunity as possible for our Cabin Crew throughout the year. Your loyalty and insights are truly valued, and they help us continue to make TUI a great place to work. Best wishes from the TUI Employer Brand Social Media Team

4.0

Aug 11, 2025

Good pay , fun job

Cabin crew member

Recommend

CEO approval

Business Outlook

Pros

The pay is amazing and the benefits

Cons

Long hours, seniority based, intense training

TUI Group Response

10mo

Thank you for sharing your experiences. It’s great to hear that you value the pay, benefits, and the enjoyment you find in your role as Cabin Crew. We’re pleased that these aspects have had a positive impact on your time with us. We acknowledge your comments regarding long hours, the seniority-based structure, and the intensity of the training. We understand that these elements can be challenging, and we are committed to supporting our Cabin Crew with the tools, resources, and guidance they need to thrive in their roles while maintaining a healthy balance. Your feedback helps us identify ways to further enhance the working experience for our colleagues. Best wishes from the TUI Employer Brand Social Media Team

3.0

Aug 10, 2025

Great

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Friendly team and colleagues in store

Cons

Long hours sometimes and weekend work

TUI Group Response

10mo

Thank you for taking the time to share your feedback about your experience at TUI. We’re pleased to hear that you enjoyed working with a friendly team and colleagues in store. It’s great to know that the people you worked alongside made your time with us enjoyable. We acknowledge your concerns about the long hours and weekend work. In retail and customer-facing roles, these demands can sometimes be part of the operational needs, but we are continuously working to ensure a healthy balance for our colleagues where possible. We value your input, and we wish you lots of success in your future endeavours. Best wishes from the TUI Employer Brand Social Media Team

Viewing 124 - 126 of 1,990 Reviews

Jobs at TUI Group

(Junior) Customer Service Manager (Guest Relation) (all gender) für die Marke Mein Schiff

Hamburg

View job

Karrieretag an Bord 2026

Hamburg

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Logistics & Facility Office Manager (all gender)

Berlin

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Head of Digital Product

Hannover

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(Junior) Customer Service Manager (Guest Feedback) (all gender) für die Marke Mein Schiff

Hamburg

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TUI Group

TUI Group reviews

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Great place to work

Good pay , fun job

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