Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

71% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (98) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 114 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 102 reviews)); "Good benefits and stability of a very large company" ((in 86 reviews)); "Team itself is great." ((in 70 reviews)); "Great culture and work ethic" ((in 63 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary and some unrealistic targets" ((in 123 reviews)); "Awful company bad management awful treatment" ((in 105 reviews)); "Low pay and unhappy overall" ((in 102 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 82 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 30 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What are the top reviewed TUI Group locations?

Hannover , Hamburg , Berlin , Frankfurt am Main , Stuttgart , Langenhagen , München , Bremen , Trier , Mönchengladbach , Boltenhagen , Essen , Köln , Sylt

TUI Group reviews

3.7

71% would recommend to a friend

(1,990 total reviews)

Sebastian Ebel

69% approve of CEO

50% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Aug 21, 2025

A few rotten apples

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Good culture, colleagues and opportunities

Cons

Some managers are toxic bullies and get away scot free.

TUI Group Response

9mo

Thanks so much for sharing your TUI experience with us. We're glad you valued our culture and colleagues initially, and we're genuinely sorry your later experience didn't match this. We take your concerns about management and fairness very seriously. Feedback like yours is invaluable in helping us improve and better align our practices with our values. We appreciate your honesty and wish you all the best for the future. Best wishes from the TUI Employer Brand Social Media Team

4.0

Aug 19, 2025

Amazing experience - after 6 years an all year contract was not given. Main reason for leaving.

Cabin crew

Recommend

CEO approval

Business Outlook

Pros

Travel Likeminded people Option for overtime Discounted holidays

Cons

Seasonal contract - still after 6 years Only told at the last minute if you where being kept on for the rest of the year

TUI Group Response

10mo

Thank you for your feedback. We’re glad you’ve enjoyed the benefits TUI offer and appreciate your comments on communication. Feedback like yours helps us identify areas for improvement, and we are committed to making positive changes with your input in mind. Best wishes from the TUI Employer Brand Social Media Team

5.0

Aug 17, 2025

Airline pilot

Recommend

CEO approval

Business Outlook

Pros

Very good colleagues, good training department

Cons

Limited staff travel available to staff

TUI Group Response

8mo

Thank you for taking the time to share your experience as part of our pilot community. We’re really pleased to hear your positive feedback about colleagues and the training department, both are areas we’re proud of at TUI. We also take note of your comments around staff travel. We know how valuable this benefit can be, and feedback like yours helps us to keep reviewing how we can enhance the colleague experience. Best wishes from the TUI Employer Brand Social Media Team

Viewing 118 - 120 of 1,990 Reviews

Jobs at TUI Group

(Junior) Customer Service Manager (Guest Relation) (all gender) für die Marke Mein Schiff

Hamburg

View job

Karrieretag an Bord 2026

Hamburg

View job

Logistics & Facility Office Manager (all gender)

Berlin

View job

(Junior) Customer Service Manager (Guest Feedback) (all gender) für die Marke Mein Schiff

Hamburg

View job

Intern (all gender) Fleet Organizational & People Management

Hamburg

View job

TUI Group

TUI Group reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

A few rotten apples

Amazing experience - after 6 years an all year contract was not given. Main reason for leaving.

Airline pilot

Jobs at TUI Group

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