Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

71% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (98) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 114 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 102 reviews)); "Good benefits and stability of a very large company" ((in 86 reviews)); "Team itself is great." ((in 70 reviews)); "Great culture and work ethic" ((in 63 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary and some unrealistic targets" ((in 123 reviews)); "Awful company bad management awful treatment" ((in 105 reviews)); "Low pay and unhappy overall" ((in 102 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 82 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 30 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What are the top reviewed TUI Group locations?

Hannover , Hamburg , Berlin , Frankfurt am Main , Stuttgart , Langenhagen , München , Bremen , Trier , Mönchengladbach , Boltenhagen , Essen , Köln , Sylt

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TUI Group

TUI Group reviews

3.7

71% would recommend to a friend

(1,990 total reviews)

Sebastian Ebel

69% approve of CEO

50% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Jun 23, 2022

Good place to work, salaries not competitive

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good work life balance, good culture, good leadership and vision

Cons

Salaries not competitive, rely on culture/attractive industry to retain staff

5.0

Feb 18, 2022

Great to work for

Cabin crew

Recommend

CEO approval

Business Outlook

Pros

Amazing benefits Great management Fabulous aircraft Amazing overnight stays

Cons

Low salary Not enough long haul flights

3.0

Jan 18, 2022

Okay

Travel advisor

Recommend

CEO approval

Business Outlook

Pros

Great benefits and finishing no later than 5

Cons

No weekends off at all regardless if you work full time permanent contract. Not knowing Rita in advance- such low wage as they only hire 37.5 hours a week but you work 9-5:30 everyday and they expect you to take an hour in middle of day unpaid , and even then you’re expected to work through it if you’re not caught up on work in busy periods

Viewing 106 - 108 of 1,990 Reviews

Jobs at TUI Group

(Junior) Customer Service Manager (Guest Relation) (all gender) für die Marke Mein Schiff

Hamburg

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Karrieretag an Bord 2026

Hamburg

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Logistics & Facility Office Manager (all gender)

Berlin

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Head of Digital Product

Hannover

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(Junior) Customer Service Manager (Guest Feedback) (all gender) für die Marke Mein Schiff

Hamburg

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