TUI Group reviews

3.7

70% would recommend to a friend

(1,988 total reviews)
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Sebastian Ebel

69% approve of CEO

51% positive business outlook

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,988 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Reviews by job title

2K reviews
3.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Customers are wonderful and very supportive

Cons

Staff members are stuck in their ways

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TUI Group Response
2w
Thank you for taking the time to share your feedback about your experience at TUI. We are pleased to hear that you enjoyed working with our customers and found them supportive. Delivering great experiences for our customers is at the heart of what we do, so it is encouraging to hear this reflected in your role. We also appreciate your honest feedback regarding team dynamics and ways of working. As an organisation, we are continuously working to evolve, improve collaboration, and encourage openness to new ideas and approaches across all areas of the business. Your feedback helps us identify where we can continue improving the colleague experience. Thank you again for sharing your insights and for your contribution during your time with TUI. Best wishes from the TUI Employer Brand Social Media Team
4.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Good working environment and good benefits

Cons

Poor management in certain areas

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TUI Group Response
2w
Thank you for taking the time to share your feedback about your experience at TUI. We are pleased to hear that you enjoyed the working environment and benefits during your time with us. Creating a positive workplace and offering valuable benefits for our colleagues are both very important to us, so your feedback is encouraging. We also appreciate your honest comments regarding management in certain areas. We believe in the importance of clear leadership and supportive management practices, and we are continuously working to improve in these areas across the organisation. Your feedback helps us identify opportunities to grow and develop further. Thank you again for sharing your insights and for your contribution during your time with TUI. We wish you lots of success for the future. Best wishes from the TUI Employer Brand Social Media Team
4.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

- Working with the newest technologies is encouraged - Great work life balance - Everyone matters as an individual

Cons

- Lack of vision - Barriers of execution - Constantly reorganising the company with more hierarchy levels

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TUI Group Response
2w
Thank you for taking the time to share your feedback about your experience at TUI. We are pleased to hear that you value the opportunity to work with modern technologies, as well as the work-life balance and inclusive culture within the business. Creating an environment where colleagues feel supported as individuals and are encouraged to grow and innovate is very important to us. We also appreciate your honest feedback regarding vision, execution, and organisational structure. As a global business, we are on an active path of growth and continuous improvement across all areas of the organisation. We recognise that change and transformation can sometimes create challenges, particularly in a complex and evolving environment, and your insights help us identify where we can continue improving communication, processes, and ways of working. If you would like to share more detailed feedback or suggestions, we encourage you to speak with your HR department or raise these topics during the regular LiveChats with senior leaders and through the TUIgether employee engagement survey. Thank you again for sharing your thoughts and for your continued contribution to TUI. Best wishes from the TUI Employer Brand Social Media Team
Viewing 7 - 9 of 1,988 Reviews

Glassdoor has 3,022 TUI Group reviews submitted anonymously by TUI Group employees. Read employee reviews and ratings on Glassdoor to decide if TUI Group is right for you.