TUI Group reviews

3.7

71% would recommend to a friend

(1,990 total reviews)
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Sebastian Ebel

69% approve of CEO

50% positive business outlook

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Nov 9, 2025
Recommend
CEO approval
Business Outlook

Pros

They have great incentives that make the job more worthwhile

Cons

They is not much options for progression and it is all often based on waiting for another colleague to leave the company

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TUI Group Response
7mo
Thank you for taking the time to share your feedback and experience as a Travel Advisor. We’re pleased to hear that you enjoy the incentives and find them motivating, it’s great to know they help make your role even more rewarding. We understand your comments about progression opportunities and appreciate your honesty. We’re committed to supporting career growth across TUI and are continuing to explore ways to make development pathways clearer and more accessible for all colleagues. Your feedback helps us as we work towards that goal. Best wishes from the TUI Employer Brand Social Media Team
5.0
Nov 9, 2025

short review

Recommend
CEO approval
Business Outlook

Pros

- Great benefits, super nice colleagues and a wonderful environment to work in.

Cons

- In my opinion I think that I should've been paid a bit more...

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TUI Group Response
7mo
Thank you for taking the time to share your feedback about your experience at TUI. We're pleased to hear that you enjoyed the benefits package we offer and particularly that you found your colleagues and the working environment so positive. Creating a positive workplace culture is something we truly value, so it's encouraging to receive this feedback. It's also great to read your positive comments about our management team. Regarding your comment about compensation, we understand that competitive pay is important, and we continuously review our compensation packages. We value your contributions during your time with us and appreciate your balanced review, as it helps us identify both our strengths and areas where we can continue to improve. Thank you again for sharing your thoughts about your time at TUI. Best wishes from The TUI Employer Brand Social Media Team
4.0
Nov 7, 2025

TUI

Recommend
CEO approval
Business Outlook

Pros

Concession Customer focused CSQ rewards Friends & family discount Staff travel offers Good progression

Cons

Weekend Hours Pressure Target heavy

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TUI Group Response
7mo
Thank you for taking the time to share your experience as a Travel Advisor at TUI. It's great to hear that you appreciated our travel concessions and staff discount benefits, which are indeed some of the most valued perks of working with us. We're also pleased that you found our customer focus approach positive and enjoyed the CSQ rewards system that recognizes excellent customer service. It's particularly encouraging to hear that you found good progression opportunities during your time with us. We acknowledge your concerns about weekend hours, pressure, and the target-focused environment. The travel industry does come with certain scheduling challenges, and we understand this can impact work-life balance. While targets are an important part of our business model, we continuously review our approach to ensure they remain motivating rather than overwhelming. We value your contributions during your time with us and appreciate your balanced feedback, as it helps us identify areas where we can improve the employee experience while maintaining the positive aspects you highlighted. Thank you again for sharing your thoughts about your time at TUI. Best wishes from the TUI Employer Brand Social Media Team
Viewing 76 - 78 of 1,990 Reviews

Glassdoor has 3,025 TUI Group reviews submitted anonymously by TUI Group employees. Read employee reviews and ratings on Glassdoor to decide if TUI Group is right for you.