Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

72% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (100) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 110 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 102 reviews)); "Good Benefits and can have a good team" ((in 90 reviews)); "Team itself is great." ((in 70 reviews)); "Great culture and work ethic" ((in 60 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary and bonus scheme" ((in 135 reviews)); "Low pay and unhappy overall" ((in 106 reviews)); "Poor management and lack of concrete objectives, which jeopardise the success of sales and the stability of the team." ((in 103 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 79 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 34 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What are the top reviewed TUI Group locations?

Hannover , Hamburg , Berlin , Frankfurt am Main , Stuttgart , Langenhagen , München , Bremen , Trier , Mönchengladbach , Boltenhagen , Essen , Köln , Sylt

TUI Group reviews

3.7

72% would recommend to a friend

(1,995 total reviews)

Sebastian Ebel

70% approve of CEO

51% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Jan 25, 2024

Great company

Data analyst

Recommend

CEO approval

Business Outlook

Pros

Friendly company and great team ethic, holiday perks

Cons

Little growth opportunity inside the same team due to COVID

TUI Group Response

2y

Thank you for taking the time to share your insights. It's encouraging to see your positive experience of working with us and we thank you for sharing your feedback as it will allow us to improve. Best wishes from the TUI Employer Brand Social Media Team

1.0

Jan 24, 2024

The worst experience of my life

Financial controller

Recommend

CEO approval

Business Outlook

Pros

Nothing really positive as an environment

Cons

The most humiliating experience of my life. I strongly ask people before applying for job at TUI to reconsider. I was racially abused on a daily basis by my superior and senior managers. Part of a Flemish Dutch speaking team , I was directly told that I don't deserve to be served any food unless I speak Dutch ... that was our daily communication ... Everything well hidden of course. Finance director highly incompetent , you don't know thing one day , they ask you to do completely the opposite the other day. Also women have advantages over man , guess why ... Toxic,, disgusting environment ... HR doesnt exist , you cant complain or do anything ...

2.0

Jan 22, 2024

TUI Chx

Operations executive

Recommend

CEO approval

Business Outlook

Pros

Great office location, nice local team

Cons

A while since i worked there, but HR leadership were very regressive. Encountered an exceptional amount of sexism at the time, hopefully it has changed!

TUI Group Response

1y

Thank you for taking the time to share your experience of working at TUI. We're pleased to hear that you enjoyed the office location and the team you worked with locally, However we are also sorry to hear of the negative experience you may have encountered, We pride ourselves on creating an inclusive and diverse working environment where everyone is made to feel welcome at TUI. We value the feedback and information provided as this will help us identify any specific areas and improve moving forward. Best wishes from the TUI Employer Brand Social Media Team.

Viewing 520 - 522 of 1,995 Reviews

Jobs at TUI Group

Manager Brand international ROBINSON (m/f/d)

Hannover

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Intern (all gender) Destinations

Hamburg

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Accountant (all gender) - Ship Related Accounting | Buchhalter (all gender) Schiffskasse

Hamburg

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Kreditorenbuchhalter | Accounts Payable Accountant (all gender)

Hamburg

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1st Officer Hapag Lloyd Cruises (all gender)

Saarbrücken

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TUI Group

TUI Group reviews

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The worst experience of my life

TUI Chx

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