Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

72% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (99) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 113 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 100 reviews)); "Good benefits and stability of a very large company" ((in 95 reviews)); "Team itself is great." ((in 76 reviews)); "Great culture and work ethic" ((in 64 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary and bonus scheme" ((in 141 reviews)); "Low pay and unhappy overall" ((in 104 reviews)); "Poor management and lack of concrete objectives, which jeopardise the success of sales and the stability of the team." ((in 103 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 82 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 35 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What are the top reviewed TUI Group locations?

Hannover , Hamburg , Berlin , Frankfurt am Main , Stuttgart , Langenhagen , München , Bremen , Trier , Mönchengladbach , Boltenhagen , Essen , Köln , Sylt

TUI Group reviews

3.7

72% would recommend to a friend

(1,994 total reviews)

Sebastian Ebel

69% approve of CEO

51% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,994 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Reviews by job title

2K reviews

4.0

Apr 26, 2024

AOC

Airline operations officer

Recommend

CEO approval

Business Outlook

Pros

Long days off and easy systems

Cons

Lifestyle is hard and long 12 hour shifts

TUI Group Response

2y

Thank you for taking the time to share your experience. We understand the importance of accommodating various needs and schedules. Unfortunately, due to the nature of some roles, we cannot provide the same flexibility in all functions. We are committed to creating a workplace that supports the diverse needs of our colleagues and allows for greater flexibility. Thank you once again for sharing your thoughts. Best wishes from the TUI Employer Brand Social Media Team

3.0

Apr 26, 2024

Salary

Sap analyst

Recommend

CEO approval

Business Outlook

Pros

Flexible working. Good work environment

Cons

Location benefits if working from germay

TUI Group Response

2y

Thank you for your review. It's great to hear you enjoyed the flexible working TUI can offer. Your input and perspective are important for our ongoing efforts to improve. Best wishes from the TUI Employer Brand Social Media Team

4.0

Apr 25, 2024

Amazing but hard work

Cabin crew

Recommend

CEO approval

Business Outlook

Pros

Colleagues Travel Pay Concessions Flexible working hours

Cons

Long hours Unsociable shirts inc Christmas Very tiring

TUI Group Response

2y

Thank you for taking the time to provide feedback on your experience with our company We understand the importance of accommodating various needs and schedules. Unfortunately, due to the nature of some roles, we cannot provide the same flexibility in all functions. We encourage you to reach out to your HR department directly if you'd like to discuss your concerns further or have suggestions. We also recommend that you talk directly with your manager. Best wishes from the TUI Employer Brand Social Media Team

Viewing 454 - 456 of 1,994 Reviews

Jobs at TUI Group

Intern (all gender) Destinations

Hamburg

View job

Manager Brand international ROBINSON (m/f/d)

Hannover

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Karrieretag an Bord 2026

Hamburg

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Logistics & Facility Office Manager (all gender)

Berlin

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1st Officer Hapag Lloyd Cruises (all gender)

Saarbrücken

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TUI Group

TUI Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

AOC

Salary

Amazing but hard work

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