Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

72% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (99) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 106 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 95 reviews)); "Good Benefits and can have a good team" ((in 85 reviews)); "Team itself is great." ((in 84 reviews)); "Great culture and work ethic" ((in 65 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary; overworked; little time to meet expectations of role" ((in 129 reviews)); "Low pay and unhappy overall" ((in 104 reviews)); "Awful company bad management awful treatment" ((in 100 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 77 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 36 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What are the top reviewed TUI Group locations?

Hannover , Hamburg , Berlin , Frankfurt am Main , Stuttgart , Langenhagen , München , Bremen , Trier , Mönchengladbach , Boltenhagen , Essen , Köln , Sylt

TUI Group reviews

3.7

72% would recommend to a friend

(1,994 total reviews)

Sebastian Ebel

69% approve of CEO

51% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,994 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Reviews by job title

2K reviews

4.0

May 27, 2024

Great place to work for

Senior financial analyst

Recommend

CEO approval

Business Outlook

Pros

Holiday concession, variety of job role

Cons

Red tape, takes time to get things done

TUI Group Response

2y

Thanks for leaving your review. It's good to hear that you had a positive experience with us. Thank you for your feedback, it will help us identify areas where we can improve the employee experience. Best wishes from the TUI Employer Brand Social Media Team

5.0

May 23, 2024

Good workplace

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

Nice office , they host parties and sometimes give away trips.

Cons

Maybe not the best pay but not bad

1.0

May 22, 2024

Childish culture and low pay

Copywriter

Recommend

CEO approval

Business Outlook

Pros

A good foot in the door for the travel industry

Cons

There's a wide margin for growth here, the culture resembles a high school environment and the pay scale across the business is really low for the output they expect from employees.

Viewing 424 - 426 of 1,994 Reviews

Jobs at TUI Group

Working Student (all gender) Touristic für die Marke Hapag-Lloyd Cruises

Hamburg

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Ausbildung zum Tourismuskaufmann mit Schwerpunkt Reisevermittlung (m/w/d) im Großraum Hamburg

Ausbildung zum Tourismuskaufmann mit Schwerpunkt Reisevermittlung (m/w/d) in Mainz

(Junior) Customer Service Manager (Guest Feedback) (all gender) für die Marke Mein Schiff

Hamburg

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Hotel Operations Administrator (all gender)

Hamburg

View job

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