Is TP a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at TP have rated their employer with 4.4 out of 5 stars in 4,676 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Representative CSR Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at TP .

Does TP pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at TP with 4.2 out of 5 stars based on 4,676 anonymously submitted employee reviews. This is 2.4% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13873) , Customer Service Representative (CSR) (5147) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1985 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1783 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1773 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1492 reviews)); "Good environment is good." ((in 1291 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3820 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2495 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1518 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 361 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

TP Customer Service Representative CSR reviews

4.4

91% would recommend to a friend

(4,676 total reviews)

Jorge Amar

97% approve of CEO

84% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Customer Service Representative (CSR) employees have rated TP with 4.4 out of 5 stars, based on 4,676 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

5K reviews

5.0

Jun 15, 2026

Very professional environment with no noted drawbacks

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Very professional overall from training to operations

Cons

None really at the moment

5.0

Jun 11, 2026

Wonderful workplace with great leadership and environment

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

TP is a wonderful place to work. I have recommended TP to several friends. It has great leadership and people to work with. Just a great environment to be in and around.

Cons

I have nothing bad to say about TP

TP Response

2w

We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.

5.0

Jun 10, 2026

Beneficios por cumpleaños y licencia para padres

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Beneficios por cumpleaños y 1 aniversario, licencia para padres

Cons

No hay nada de malo

TP Response

1w

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #MadeForMore

Viewing 19 - 21 of 4,676 Reviews

Jobs at TP

Customer Support Specialist - German in Lisbon with relocation assistance

Deutschland

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TP Customer Service Representative CSR reviews

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Very professional environment with no noted drawbacks

Wonderful workplace with great leadership and environment

Beneficios por cumpleaños y licencia para padres

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