Is TP a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at TP have rated their employer with 4.4 out of 5 stars in 4,675 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Representative CSR Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at TP .

Does TP pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at TP with 4.2 out of 5 stars based on 4,675 anonymously submitted employee reviews. This is 2.4% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13873) , Customer Service Representative (CSR) (5146) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (714) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1977 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1812 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1808 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1498 reviews)); "Good environment is good." ((in 1266 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2478 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1524 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 386 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

TP Customer Service Representative CSR reviews

4.4

91% would recommend to a friend

(4,675 total reviews)

Jorge Amar

97% approve of CEO

84% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,675 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Customer Service Representative (CSR) employees have rated TP with 4.4 out of 5 stars, based on 4,675 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

5K reviews

5.0

Jun 25, 2026

very good.

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

very newbie friendly, very good.

Cons

i dont have nothing to say.

TP Response

6d

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

5.0

Jun 24, 2026

Supportive team but overwhelming call volume at times

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

We have a fantastic team of supervisors that have our back when needed. We have a great team of agents.

Cons

Some days calls can be back to back with no time to breathe

TP Response

5d

We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.

4.0

Jun 23, 2026

Great benefits and wellness facilities, but salary delays

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

They have good benefits and packages specially on their Salary, Rice Meals, HMO's, etc. They also have a Cozy-Self Relaxation Rooms Such as Nap Rooms and Meditations, They also have Basketball and Gym that helps their employees on their well-being.

Cons

Their Salary tends to get delayed.

TP Response

6d

Hi there. We appreciate you dropping by to provide your feedback.

Viewing 4 - 6 of 4,675 Reviews

Jobs at TP

Customer Support Specialist - German in Lisbon with relocation assistance

Deutschland

View job

TP

TP Customer Service Representative CSR reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

very good.

Supportive team but overwhelming call volume at times

Great benefits and wellness facilities, but salary delays

Jobs at TP

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