TP reviews

4.4

89% would recommend to a friend

(74,724 total reviews)

Jorge Amar

95% approve of CEO

83% positive business outlook

TP has an employee rating of 4.4 out of 5 stars, based on 74,724 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TP employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

75K reviews
5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The trainers are very supportive, knowledgeable, and always willing to help. They created a positive learning environment and encouraged everyone to succeed. Managers are approachable and helpful.

Cons

Fast-paced environment may be challenging for new employees.

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TP Response
2d
Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!
4.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

- Permanent/full-time status means fixed monthly income + overtime pay, night differential, holiday pay, and 13th month pay (Philippines labor compliant) ​ - Complete government benefits: SSS, PhilHealth, Pag-IBIG, plus often HMO/health insurance - Complete government benefits: SSS, PhilHealth, Pag-IBIG, plus often HMO/health insurance (sometimes including dependents after probation) ​ - Performance bonuses, incentives, and attendance rewards Career Growth & Training - World-class training: product knowledge, communication, CRM tools, and soft skills — great for your resume

Cons

Schedule & Lifestyle Impact - Shifting schedules, nights, weekends, and holidays — can disrupt sleep, social life, and family time ​ - Night shifts may affect long-term health: digestion, energy levels, skin, and immune system ​ - Rotating days off instead of fixed weekends Work Pressure & Stress - High targets & metrics: strict AHT (average handling time), CSAT, quality scores, attendance, and adherence ​ - Deal daily with irate/frustrated customers — can lead to emotional fatigue or burnout if not managed ​ - Repetitive tasks; same types of inquiries day-to-day

avatar
TP Response
2d
Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!
Viewing 52 - 54 of 74,724 Reviews

Glassdoor has 100,767 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.