TJ Maxx reviews

3.4

54% would recommend to a friend

(9,998 total reviews)
avatar

Ernie Herrman

48% approve of CEO

44% positive business outlook

TJ Maxx has an employee rating of 3.4 out of 5 stars, based on 9,998 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TJ Maxx employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Jan 2, 2014
Recommend
CEO approval
Business Outlook

Pros

Company does attempt to create a culture of respect, equality. Immediate store'level managers and assistant managers are genuinely good, likable, hardworking people - many times, former associates themselves, trying to support families under the TJX Corporate dictatorship. After working here for a while, it begins to feel oddly like family - the immediate store team tends to adopt a "we're all in this together" type of mentality. Lots of genuine, hardworking people on staff...and also too many 'lifers' wasting time here, that could be doing much better for themselves if they could only find the right job opportunity and someone would give them a chance. Apparently people get comfortable and don't try for better (myself included).

Cons

Unsafe at times, with minimal security in the building. Crooks, thieves, return fraud are RAMPANT and this company does VERY LITTLE to NOTHING to stop the abuse. Operates on a wing and a prayer at times, with minimal skeleton crews. Lax on repurcussions for staff that call out sick or late constantly...they can't really afford to lose anyone that is half decent at their job! Ridiculous that they hold back on full-time hours for anyone...even those working at $8.00 an hour, that really want to WORK, and qualify for health insurance/a little vacation time! The company motto is "keep staff just below the minimum hour threshold to be able to qualify for benefits". Shameful, considering how well this company has done for the past decade! Overworked store-level management usually has hands tied with ridiculous budget constraints.

2.0
Dec 31, 2013
Recommend
CEO approval
Business Outlook

Pros

As long as you give them enough notice, they're very accommodating of your schedule. The managers are pretty nice, it's cool getting to see clothes when they're just out. Being friends with other associates and coordinators, as well as getting on the good side of the higher-ups will be really beneficial and make your hours go by a little faster.

Cons

Getting these rewards cards is number one for the company, and they expect you to ask every single customer to sign up for one, regardless of the size of purchase. We get absolutely no compensation (other than chocolate.) for getting one of these credit cards, so without an incentive no one even bothers if a manager isn't around. You're paid minimum wage when you first begin, even if you're on a 10 hour shift in the holiday season, and you are still expected to give a customer the kind of attention they'd get a luxury store.

1.0
Dec 12, 2013
Recommend
CEO approval
Business Outlook

Pros

Its a job, It's a job, Its a job

Cons

Low pay, very low number of full time positions due to not wanting to give benefits though they say it is to have scheduling flexibility, upper management is always looking for what you did wrong not praising you for what you did right. No loyalty from company. Driven by HR not sales.

Viewing 148 - 150 of 9,998 Reviews

Glassdoor has 10,223 TJ Maxx reviews submitted anonymously by TJ Maxx employees. Read employee reviews and ratings on Glassdoor to decide if TJ Maxx is right for you.