T.K. Maxx reviews

3.7

70% would recommend to a friend

(3,761 total reviews)
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Ernie Herrman

71% approve of CEO

49% positive business outlook

T.K. Maxx has an employee rating of 3.7 out of 5 stars, based on 3,761 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T.K. Maxx employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Mar 2, 2017

Lovely staff, great pay, awful management.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

All of the associates are lovely and friendly and very helpful when you are new. The team leaders in my store were lovely as well, and very good at their jobs. The pay (7.60 an hour) is excellent for retail. The charity fundraising events are a wonderful asset to the company.

Cons

The management is very very badly organised; the weekly rota would never be up until a Friday; making it impossible to plan your next week ahead. The managers 'look down' on the associates, and definitely make you feel a the bottom of the ladder. I was never handed my payslips, or given a name badge until months after I was supposed to have recieved them. Additionally, there is minimal job training. You are pretty much 'thrown into the deep end' and expected to knw everything and be able to cope with what you have been told to do with little help and experience from the management; they expect you to know everything without having taught you. Furthermore, I have only recently (after 4 months of being there) been told about the BSP and the folder which it is kept in that we are expected to read; it seems to me lke this is our only real form of official training.

4.0
Feb 22, 2017

good place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It is easy to make friends there and there is a lot of lovely clothes to buy.

Cons

There is a small staff discount.

2.0
Feb 21, 2017

Associate

Recommend
CEO approval
Business Outlook

Pros

Pros of working is you can get more time off than many other places in retail when it comes to holidays.

Cons

There are many cons to working at tk maxx, I was a former employer in a store in Cumbria and I found that the management system was a joke. My manager and SOME colleagues had formed a click of which it was very hard and difficult to get into. They are willing to flog a willing horse and if you are a good employer they will work you into the ground and you will get no credit or appreciation for the hard work and efforts you are willing to put in. Where as the other members of staff weather they were just awful in general, or the ones that were close personal friends with my manager, would get the easier 7-4 shifts where as employers such as myself would be guaranteed to constantly be working 9-6:30 to close the store. Which I wouldn't of minded exept the rota is suppost to change so surely it would only be fair if everyone took it in turns as to who closes the store. But this is never a case, also other members of the store who were contracted to work Saturdays and Sunday's would often sometimes get Sunday's off. Where as I was contracted 8 hours but was working all day Friday, Saturday, Sunday and Monday whilst being at college, and the employees that didn't do much would get the occasional Sunday's off if not needed. They forget when you tell them you specifically can't work until a certain time, and rota you in anyway, and then make you feel bad when you have to re explain why you can't make it.

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