T.K. Maxx reviews

3.7

71% would recommend to a friend

(3,769 total reviews)
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Ernie Herrman

72% approve of CEO

50% positive business outlook

T.K. Maxx has an employee rating of 3.7 out of 5 stars, based on 3,769 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T.K. Maxx employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

4K reviews
4.0
Dec 11, 2017
Recommend
CEO approval
Business Outlook

Pros

Pay higher than minimum wage even as a general customer assistant. Have night shifts available to willing staff. Have a good scheme for promotion of inside staff to leader roles

Cons

Being in control of the smooth operation of the cashier desks is called F.C.-ing, F.C. stands for frontline-controller. They do a lot of work but get paid the same as regular cashiers who have less responsibility and less stress to deal with on average. To progress in the company from a lower position will likely require you to show your ability to handle responsibility, but this could be for an indeterminate amount of time, as far as I have witnessed. If you are a Christmas temp, then there is a very slim chance you will be kept one, even if you prove yourself to be more than capable. Not the staff's fault though, simply a budgetary issue. Having multiple team leaders and a frontline-controller per cashier desks can confuse signals for staff in need of direction. Attitude of different leaders can cause different management styles, some less helpful than others

2.0
Dec 9, 2017
Recommend
CEO approval
Business Outlook

Pros

Great team, feels like a family, good pay, always busy and something to do, most customers are friendly, tuck shop in staff room

Cons

Management is awful, no recognition for good work, rubbish discount, some customers are rude and very nasty to you, managers talk down to you

Viewing 3358 - 3360 of 3,769 Reviews

Glassdoor has 4,401 T.K. Maxx reviews submitted anonymously by T.K. Maxx employees. Read employee reviews and ratings on Glassdoor to decide if T.K. Maxx is right for you.