Sixt reviews

3.6

64% would recommend to a friend

(1,385 total reviews)

Alexander Sixt and Konstantin Sixt

72% approve of CEO

62% positive business outlook

Sixt has an employee rating of 3.6 out of 5 stars, based on 1,385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sixt employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Aug 25, 2017

Rental Sales Agent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule. Uniform is provided.

Cons

Managers don't know any better but to micromanage and threaten your employment. Negative work environment. The company keeps consistently cutting commission benefits.

avatar
Sixt Response
8y
Thank you for your review. We are sorry to hear you were unhappy with your management team and the work environment. We strive to provide great work environments that represent our brand. Our company offers uncapped commission to ensure we reward our employee's performance. We really appreciate your feedback and will pass it on to the appropriate department.
1.0
Aug 10, 2017

STAY AWAY

Recommend
CEO approval
Business Outlook

Pros

commission is probably the only plus about working for sixt. it's unlimited but very hard to make more then $1,000/month. of course like everywhere else you go, you meet SOME real nice people.. who become friends. side note: if management is buying you pizza that means it's going to be a busy day.. so yay for pizza parties!

Cons

first off!! whatever hourly rate you start at is rate you will be stuck at unless you get promoted SOMEHOW. when i first got hired i was under the impression that there is SO much room for growth but as much as i did everything right & did above and beyond my position, i never saw a raise or a promotion.. unless you are a top seller you will get the short end of the stick for scheduling.. meaning you will most likely work all late shifts (sometimes even overnight) be prepared to deal with very aggressive customers!! (i've received threats and even followed to my car) veryyyyyyy small motivation and support from management.. supervisors usually are the ones running the show. if you are interested in the check in agent position please be aware that you will be asked by your direct manager to make fake damages on cars, to check in the car with a lower gas level then it physically has.. just so that he gets his bonus & makes his money. there is a small bonus for check in agents but at any given moment it can be cut.. you will literally find out a day or two before receiving your direct deposit. breaks are very unusual.. you do not get paid MEAL PREMIUMS for not taking a lunch before your 5th hour of working.. which is against the law. morning shifts are usually fully staffed so they take breaks in a timely manner.. evening shifts are usually under staffed with NO cars to rent out for the customer yelling at you (during a busy season). & usually hardly ever get a break. once again if you see pizza in the break room.. RUN! you won't be taking breaks.. you will most likely be getting yelled at by customers all day! if you are lucky.. you get a uniform before you reach 6 months with the company. be prepared to be micromanaged.. good luck!!

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Sixt Response
8y
Thank you for taking the time to review Sixt. We are glad to hear you like our commission based pay structure and were able to make some friends along the way! We designed our pay structure based on job analysis and job evaluation in order to reward our employees. We understand it can busy, especially during specific times and/or seasons, so management does deliver incentives such as pizza parties to make work a little more enjoyable with a free meal. Our Base Plus Commission structure is used to motivate Rental Sales Agents towards higher performance goals. Opportunity for a high pay check is based off the sales performance of each individual. We aim to hire candidates who like to sell and get excited over commission based jobs. Sixt rent a car locations can get very eventful and demanding, which in turn can provide the perfect opportunity for more earning potential. We apologize you were unhappy with your schedule, however, during the hiring process we ensure each candidate can provide flexibility. Many of our locations are open 24 hours a day, 7 days a week. Please note, Sixt is compliant with California Meal Premium legislation. Employees must submit their timecard for approval at the end of each week, where a disclaimer is shown to report any missed breaks due to work. It is up to each employee to contact payroll directly when they do not take a break. It is unfortunate to hear you note managers request to report false information on our rental cars. Sixt does not condone fraud of any sort and knowledge of wrongful documentation can lead to job termination. Thank you for bringing this to our attention. We will further investigate this matter. We encourage you to contact our VP of HR, Gaddy Hernandez at 954-874-1793 to discuss your experience with Sixt.
3.0
Aug 10, 2017
Recommend
CEO approval
Business Outlook

Pros

- a great job for someone with some experience in Sales or Customer Service. - get to learn & operate vehicles all sizes. - health insurance is good if you've been with the company for more than 3 years.

Cons

- Lazy Co workers, - Supervisors & managers lack common sense. - People that are "up there" have never Checked in a car or Sell a thing in the counter but expect excellent customer service. - No wage Raise after working for 6 months, a Year, or more. Forget about it!! - good employees don't get recognition just get Used & Tossed around. - most likely 8/10 EMPLOYEES ARE ON DRUGS WHILE OPERATING VEHICLES. since there's no Drugs & alcohol test needed to work here. - RSA's Do fraud on a daily Basis & managers don't care because the more money RSAs make the more money Managers gain.

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Sixt Response
8y
We appreciate your honest feedback with your review. We are happy to hear you believe this is a great job for someone with experience in Sales or Customer Service. Those are two of the most important skills needed for this industry. I hope you enjoy working with our fleet of cars as much as our customers love them! We’re glad you are able to take advantage of our benefits package. We provide affordable healthcare to all employees after 60 days of employment. We also take pride in lowering our health care premiums for employees based of tenure. Sixt allocates a lot of resources into recruiting and staffing to ensure our employees are properly trained for their position. Each manager must first become a “management trainee” before being able to supervise one of our branches. This special course educates our branch managers on how our company works and tests their knowledge on daily operations. We keep them up to date with company knowledge by periodically setting training for our upper management positions. Sixt also brings in management from Sixt Germany and external candidates with experience in the industry. We try our hardest to recruit management that ensure our branches are being run properly by experienced and skilled persons. Customer Service Associates have the opportunity to move into non- entry level positions that offer a higher base rate. We provide a quick growth potential based off performance. CSA positions have metrics, such as surveys completed by customers asking how well the CSA performed his/her work duty. There are also specific protocols in documenting car rental damage. Both of these metrics are reviewed by the manager, and they assess how to move forward with the employee. As far as coming into an entry level customer service position, we are extremely competitive and pay above market value compared to other car rental companies. The rate offered for this position is significantly above minimum wage, and Sixt is always looking to promote from within to our best performers. Please note, Sixt does have a drug and alcohol policy where we hold the right to test any employee if we were under the suspicion of drug abuse. Sixt does not tolerate the use of drugs and alcohol in the workplace, or operating a vehicle. If we were to notice any employee under the influence, they will be subject to take a drug and alcohol test, and will take proper disciplinary action. Sixt also does not tolerate fraud in any capacity. Our management team runs a “Daily Fraud” report to keep abreast any unethical activity at the front counter, as well as check- in. If we believe any fraud is occurring in any of our branches, we will fully investigate and prosecute. Fraud is a fire-able offense, and will lead to termination. Again, I would like to thank you for your honest feedback. Sixt certainly values the responses of current and/or previous employees’ experiences at Sixt. We are continuously looking for ways to improve and make our business a better place to work. I strongly encourage you to reach out to our VP of HR about your concerns. Please contact Gaddy at 954-874-1793.
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