ServiceNow reviews

4.1

80% would recommend to a friend

(5,715 total reviews)
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Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,715 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Jan 8, 2026

Great Company to work

Recommend
CEO approval
Business Outlook

Pros

Employee benefits, infrastructure, work life balance, leadership,

Cons

micro level management with few teams lead by Indian Managers

3.0
Jan 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Cool company to work for

Cons

Work life balance could be better

3.0
Jan 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good people, great talent, lots of work to be done and areas to make an impact.

Cons

The company is shifting quickly and seems to only want to hire externally for all roles that should allow for internals to grow. Once you're in, prepare to be gridlocked.

Viewing 292 - 294 of 5,715 Reviews

Glassdoor has 6,652 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.