ServiceNow reviews

4.1

80% would recommend to a friend

(5,714 total reviews)
avatar

Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,714 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Jan 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO, Wellness Days, generous holiday schedule

Cons

Any day not on the above. Upper Managment, middle managment, and the majority of front line leadership that remains.

4.0
Jan 13, 2026

Great role

Recommend
CEO approval
Business Outlook

Pros

Good culture. Great team. Pay good,

Cons

Long hours. Many meetings and updates

5.0
Jan 13, 2026
Recommend
CEO approval
Business Outlook

Pros

You'll spend all you time pushing the frontier of open AI research, by publishing, creating new libraries, and giving presentations. The environment and the team is great.

Cons

The only thing I’d say is that salaries in the field have increased recently, and they may not be fully reflected yet.

Viewing 277 - 279 of 5,714 Reviews

Glassdoor has 6,651 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.