ServiceNow reviews

4.1

80% would recommend to a friend

(5,712 total reviews)
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Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,712 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Jan 27, 2026

Great Place

Recommend
CEO approval
Business Outlook

Pros

Pay, flexibility, culture, benefits, coworkers

Cons

Nothing bad to say, great company

4.0
Jan 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great enterprise sales experience at a top tech company. Good promotability options if you are willing to relocate or travel. Vast amount of resources

Cons

Confusing commission structure. Hybrid role, but expected with some younger sellers.

Viewing 247 - 249 of 5,712 Reviews

Glassdoor has 6,648 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.