ServiceNow reviews

4.1

81% would recommend to a friend

(5,711 total reviews)
avatar

Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,711 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Feb 4, 2026

Good overall, even for a newcomer in the industry

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, good name brand

Cons

You sometimes end up overworking without the management acknowledging your effort.

5.0
Feb 4, 2026

Company is great to work for

Recommend
CEO approval
Business Outlook

Pros

Good Maternity and paternity leave Good pay Work life balance conversation happens with Manager Culture is good

Cons

Cons depend on the team you are working for

4.0
Feb 4, 2026

Nice place

Recommend
CEO approval
Business Outlook

Pros

Nice nice place to work for a good work life balance

Cons

Development cycle is too slow

Viewing 223 - 225 of 5,711 Reviews

Glassdoor has 6,647 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.