ServiceNow reviews

4.1

81% would recommend to a friend

(5,704 total reviews)
avatar

Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,704 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Feb 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible time off and holidays

Cons

Fast growing so lacks stability from leadership

3.0
Feb 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive teammates and collaborative work culture. Competitive compensation and solid benefits package. Strong brand reputation in the industry.

Cons

Fast-paced environment can impact work-life balance. High performance expectations create constant pressure. Processes can sometimes feel overly complex. Frequent organizational changes require quick adaptation. Decision-making may feel top-down at times.

4.0
Feb 27, 2026

Review

Recommend
CEO approval
Business Outlook

Pros

1. Work life balance 2. Team outings 3. Slow paced

Cons

No learnings outdated technology is used (still at ecma5) no one uses let keyword in servicenow lol. It is the perfect company if you want to just chill, get work done.

Viewing 178 - 180 of 5,704 Reviews

Glassdoor has 6,640 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.