ServiceNow reviews

4.1

81% would recommend to a friend

(5,694 total reviews)
avatar

Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,694 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Apr 7, 2026

Great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good culture Good pay Great benefits Flexible working

Cons

No cons whilst working at the company

5.0
Apr 6, 2026

Best Place to Work!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Warm and supportive people Open to learn and teach culture Challenging opportunities

Cons

Best place to work because it gives you all the possibilities to thrive.

3.0
Apr 5, 2026
Recommend
CEO approval
Business Outlook

Pros

good RSUs structured work work life balance is good IDC Leadership isnt that great

Cons

things moving too fast since last 2 years

Viewing 115 - 117 of 5,694 Reviews

Glassdoor has 6,630 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.