Does ServiceNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNow employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at ServiceNow. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at ServiceNow?

79% of ServiceNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNow 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (376) , Senior Software Engineer (206) , Staff Software Engineer (115) , Technical Support Engineer (111) , Account Executive (109) , Solution Consultant (105) , Associate Software Engineer (93) , Director (91) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (79) , Senior Technical Support Engineer (76) , Manager (68) , Senior Manager (65) , Solutions Consultant (61) , Sales (47)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 805 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 449 reviews)); "Great people and a lot of flexibility" ((in 406 reviews)); "Learn curriculum is great to understand platform and how it benefits as individual to me and to our customers." ((in 395 reviews)); "Good pay and stock options" ((in 257 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 173 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 130 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 47 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 30 reviews)); "No diversity in the Amsterdam office." ((in 26 reviews))

What are employees saying about ServiceNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceNow layoffs and their outlook for job security at ServiceNow in 2026.

What are the top reviewed ServiceNow locations?

München , Frankfurt am Main , Berlin , Düsseldorf , Hamburg , Stuttgart

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ServiceNow

ServiceNow reviews

4.1

79% would recommend to a friend

(5,736 total reviews)

Bill McDermott

91% approve of CEO

74% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,736 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,736 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews

2.0

May 7, 2019

Do your 12 months and leave.

Don't make me laugh

Recommend

CEO approval

Business Outlook

Pros

Free food sometimes The staff are nice.

Cons

Work life balance Politics Fake DIBs initiatives

2.0

Mar 21, 2019

Software Engineer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some team mates are good

Cons

Not a good company to start

2.0

Dec 10, 2018

Sales

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great products Loyal customer base Smart and loyal employees

Cons

Strategy and values being articulated by senior management not filtering down to the field, all about the numbers Toxic sales environment micro managed by spreadsheets where leaders would rather apportion blame rather that fix the root cause of issues Becoming hugely political and striving to become a large corporation means loss of company identity

Viewing 589 - 591 of 5,736 Reviews

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