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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.0

      77% would recommend to a friend

      (5,741 total reviews)
      avatar

      Bill McDermott

      89% approve of CEO

      72% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Compensation and benefits

      3.9

      Work/Life balance

      3.8

      Career opportunities

      3.7

      Senior management

      ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,741 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      4.0
      Sep 4, 2025

      Good company

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Work is good - Comp and benefits are good - Flexibility in terms of wfo ad wfh

      Cons

      - Poor WLB - Too many cross-timezone meetings

      5.0
      Sep 4, 2025

      Great place to be in tech

      Senior solution consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      - More stable than the rest of the industry - Great work/life balance - Optimistic outlook for products - Reasonable quotas for sales org

      Cons

      - Pay and benefits could be more competitive but this is outweighed by the pros - Lately there has been more bloated bureaucracy - AI trends causing rapid shifts in GTM strategy (not exclusive to SN)

      5.0
      Sep 3, 2025

      A great workplace

      Workplace consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance Great DEI culture Beautiful offices Loads of amenities

      Cons

      Compensation could be better Frequently changing mid management

      Viewing 574 - 576 of 5,741 Reviews
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      Glassdoor has 6,679 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.