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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      81% would recommend to a friend

      (5,668 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      78% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,668 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      3.0
      Oct 6, 2012

      too many managers, tough on call; too few engineers

      Engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      macbook pro. If you'd like to do and fix things, you've a lot to do here. yet nobody will notice, as they have too many layers of managers above you basking in the glory.

      Cons

      Too many managers, a significant source of crowd rabble rabble. No signs of HR dept, except in your offer letter. Bad on call life, work life balance is a joke. No career/employee development. [why bother when they can hire more managers by the boatloads?} health, dental etc are just so-so, nothing exemplary in that front.

      1.0
      Aug 27, 2012

      Highly political company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The product is good and has potential to be improved. Salaries are competitive and there are free lunches on Fridays (there is free beer too).

      Cons

      There's way too much politics in the company and the middle management layer is very poor. Too many mid-level managers and directors with very few people actually doing the work. No longer a pre IPO company.

      5.0
      Apr 14, 2012

      Great people and culture. We're building a great company.

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Well-oiled machine, good core values, strong leadership. There is always a lot to do, but everyone is on board to get it done.

      Cons

      long hours - but that's based on knowing what it takes to build a world class company. Rapid growth means lots of challenges integrating people.

      Viewing 5662 - 5664 of 5,668 Reviews
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      Glassdoor has 6,600 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.