ServiceNow reviews

4.1

81% would recommend to a friend

(5,668 total reviews)
avatar

Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,668 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Aug 21, 2013

Very Good Company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company is selling an amazing product. They have a good reputation & some extremely satisfied customers because everything the company does is focused on the customers (existing customers are given as much attention as new ones)

Cons

The rate of growth is creating some growing pains. Some departments are starting to build out processes that may not necessarily serve us well

1.0
Aug 14, 2013
Recommend
CEO approval
Business Outlook

Pros

good benefits & compensation, nice building.

Cons

Too much focus on pleasing the executives and not the customer. Everyone walks on eggshells. NO work-life balance, constant pushing for more and more work. This place is a revolving door, do not work here if you are looking for longevity or to be valued. Everyone is temporary. The company will be good because customers like the service and the product but employees suffer. Managers are too busy trying to keep their jobs and running around in circles to actually help anyone. Also IT, Travel are getting cheap... Hotel room sharing? Really? NO company Holiday party, it was canceled a couple years ago and now they do some weird hot cocoa event in the lobby during work hours that everyone is too busy to go to anyhow.

3.0
Aug 12, 2013

The cost of success?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great product. Great compensation. The company is growing, and starting to mature...

Cons

Extremely stressful. Absolutely no support, you have to hunt and search for info/support/knowledge. Management is too busy (trying to 'get ahead') to help - any shortcoming is all your own fault. Recently started to feel like the worst parts of highly competitive sales environments - produce or die, post #'s (or high utilization hours) or die...

Viewing 5644 - 5646 of 5,668 Reviews

Glassdoor has 6,600 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.