ServiceNow reviews

4.1

81% would recommend to a friend

(5,684 total reviews)
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Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,684 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Oct 16, 2015

Fast growing company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Compensation is good, technology is excellent. The skills that you learn will make you marketable for years to come. Very good people.

Cons

The services department competes against their own PS partners.

2.0
Oct 13, 2015
Recommend
CEO approval
Business Outlook

Pros

Decent office perks like snacks and Friday lunch.

Cons

I was referred to ServiceNow as software developer from a recruiter and interviewed as such, with coding samples and code vocab tests. The job was actually a help desk tech support position titled as a "developer". The only career path from there I noticed was someone moving to customer service, which was definitely not the direction I wanted. Overall, the culture seemed to be work overly hard on trivial problems and delude yourself into thinking you're doing something world-changing. Management seemed aloof of anything going on and onboarding was non-existent. I left within a month to get an actual development job, soured by the misleading job title and interview process.

Viewing 5515 - 5517 of 5,684 Reviews

Glassdoor has 6,620 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.