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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      81% would recommend to a friend

      (5,700 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      77% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,700 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      3.0
      Nov 21, 2016

      A very political place- too bad

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      RSUs, smart peers and so-so snacks. The industry has a great future. CEO is sharp and delivers for sure. Hiring bonuses, and the company will throw the usual Silicon Valley perks in for income- no cost controls are great for new folks

      Cons

      Entitled and incompetent middle-management from the 'good ole days.' The view is- "if I don't know, I can at least please people and pretend to be a BFF." The worst mistake I witnessed over time- strong nepotism, promotions without merit is REAL middle-managers operate n the kind of fear that doesn't drive better work- they don't understand the CEO's 'positive fear' keeps us vigilant idea.

      5.0
      Nov 18, 2016

      Great company moving at a fast pace

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Growing very fast, and so there are lots of opportunities to move up/laterally. Inspiring company that feels like it's going to be moving up for a long time. Customers see a lot of value in the product and are excited about it, which is contagious.

      Cons

      Same cons as any global organisation - can be a little bureaucratic, and not just being able to go talk to someone (as they're in another office) can be a little frustrating.

      1.0
      Nov 17, 2016

      Do not work for this company

      Technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      RSU stock if you stay long enough to collect

      Cons

      No Annual raises No 401k matching High stress Poor Managers No training

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      Glassdoor has 6,636 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.