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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      79% would recommend to a friend

      (5,738 total reviews)
      avatar

      Bill McDermott

      91% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,738 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      6K reviews
      5.0
      Sep 16, 2025

      Great company to accelerate your career

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great career prospects - room for growth and opportunity to move around Great perks Ability to travel Phenomenal compensation

      Cons

      It’s a shame but the culture has shifted recently from a place that felt more like a family to one that’s now very corporate and all about achievement. ServiceNow is no longer in scale up mode, and this was inevitable.

      5.0
      Sep 16, 2025

      Fast-paced, rewarding, and supportive culture

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Dynamic, high-growth environment where you’re always learning and challenged. -Strong rewards and benefits, including generous well-being programs -Culture that values collaboration, innovation, diversity and inclusion. -Unparalleled exposure to world-leading brands and direct collaboration with senior executives. -Opportunities to work with talented colleagues across global teams.

      Cons

      - The pace is intense, and priorities can shift quickly, which may feel overwhelming at times. - High expectations mean it can be demanding if you’re not comfortable with constant change.

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      ReviewsServiceNow reviews

      Glassdoor has 6,676 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.