ServiceNow reviews

-Sales comp has gotten worse every passing year. Very hard to hit quota with how expensive the product is, especially for commercial/mid market sized accounts. No downsell protection, and very few if any special incentives unless you work enterprise accounts. That's the theme of everything the company has done the past few years. There's no attention paid to sub-enterprise teams. -Internal processes are have gotten slightly better but are still pretty bad. CRM is a joke. Sales ops is outsourced to Costa Rica and India so turnaround on quotes/contracts (and IT tickets, ironically) is abysmal. -Big time bro culture in sales org