ServiceNow reviews

4.1

81% would recommend to a friend

(5,711 total reviews)
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Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,711 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Nov 2, 2017
Recommend
CEO approval
Business Outlook

Pros

Good stock price. If you were in early, you made a good bit of money. A handful of decent people to work with, but they marginalized and unhappy.

Cons

Awful culture. I mean just terrible. I was promoted and received raises, but dreaded going to work. I couldn't stand it. Might be the most political place I've ever worked.

4.0
Oct 31, 2017

Good Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good growth. great people. Great team

Cons

less compensation. Team not collocated. Change in management.

3.0
Oct 29, 2017

ServiceNow Procurement Division Needs a Revamp

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Organization is good, benefits are fine, give good snacks for free

Cons

The organization overall is a good one, but Management is poor. I worked in the Procurement division and was a very negative environment, bad management, micro managers and basically insecure, jealous group of women. Half the team did not have a college degree, management did not foster challenge or growth, it was essentially a paper pushing structure. The main manager was not even based in Santa Clara, which made no sense, as most of her team were based there. Not a forward thinking environment, women focused more on gossip and talking behind people's back - created drama. Would not recommend anyone apply for a position to work in procurement. Unprofessional, unrefined group of people where they lack analytical/progressive thinking.

Viewing 5323 - 5325 of 5,711 Reviews

Glassdoor has 6,647 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.