ServiceNow reviews

4.1

79% would recommend to a friend

(5,730 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,730 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Jan 5, 2021
Recommend
CEO approval
Business Outlook

Pros

Our leadership is in touch with what's cool. There is a lot of excitement around our company and its a great feeling to be part of something that's growing, but already established and secure. If you're coming from somewhere like Oracle (for example) you have the opportunity to bring big-company mentality to teams that are still figuring out their sales territories, strategies, AE-to-overlay relationships, etc. People are encouraged to land-and-expand.

Cons

People totally drink the kool-aide and go a little overboard. Some admin stuff like time-tracking, CRM activity, etc. is still immature. When we were in earlier growth phases some customers got over-sold... dealing with those accounts is miserable.

Viewing 5308 - 5310 of 5,730 Reviews

Glassdoor has 6,668 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.