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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      80% would recommend to a friend

      (5,712 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      76% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,712 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      5.0
      Dec 7, 2017

      Sr. Product Marketing Manager

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great latitude on your approach to work. Very collaborative environment. ServiceNow culture encourages collaboration and breaking down of silos.

      Cons

      Incredibly fast pace sometimes sacrifices good processes. Onboarding can be challenging due to shifting priorities and focus on operating the business.

      2.0
      Dec 7, 2017

      Your Experience will depend where you work. Marketing is not the team to join

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      ServiceNow has a great growth trajectory ahead of them. People who work here are in high demand as what we have had to do over the last 3-4 years to build the foundation and scale from $500M to nearly $2B is an amazing achievement for those that have been there during these years.

      Cons

      The opportunity for newer employees is still there but not as great. The stock grants are much smaller than they used to be due to board limitations and the value. Your experience at ServiceNow will really depend on which department you work in and your manager. Marketing is not the place you want to work. People are tossed out not for performance but because they don't have skills that the company needs for the next phase. This is no way to treat people who grew the company. Sadly the CMO stifles innovation, its his way or the highway and we went down a path over the last year where we put way to much focus on demand gen and nothing else. Departments have suffered lack of resources and budgets. Thankfully our CEO and CCO see this and are ensuring we invest outside of demand gen.

      1.0
      Dec 6, 2017

      software engineer

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Rubbish company not recommend for someone to work at this company

      Cons

      No respect,low salary .not recommend people to work at service-now.

      Viewing 5302 - 5304 of 5,712 Reviews
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      Glassdoor has 6,648 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.