ServiceNow reviews

4.1

79% would recommend to a friend

(5,738 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,738 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Sep 20, 2025

Just a pov

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work-life balance is great, and I love my cross-functional teams.

Cons

Lack of innovation and a lot of politics :(

3.0
Sep 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent compensation. Flexibility though its reducing.

Cons

Politics in middle management. Incompetent managers. At times bad wlb. Bad tech stack repetitive work

4.0
Sep 19, 2025

Good company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They pay well and value employees

Cons

It is a large company

Viewing 526 - 528 of 5,738 Reviews

Glassdoor has 6,676 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.