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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      80% would recommend to a friend

      (5,715 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      76% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,715 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      2.0
      Apr 10, 2018

      ServiceNow is all about Sales and profit for management, nothing else

      Senior technical consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great platform to work on, Fred Luddy had it right back in 2004 obviously! It's flexible, rewarding and fun to work in the ServiceNow environment. Also, the ServiceNow instance and the community around ServiceNow are great!

      Cons

      Managers; - too many brought in from old company structures - condescending attitude towards employees - doesn't recognize talent and effort

      5.0
      Apr 10, 2018

      2 years in and still amazed

      Solutions architect
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fast paced innovation that makes a difference to our customers. My teammates are awesome. They are dedicated, knowledgeable and care about our customers.

      Cons

      Too many projects and not enough time. We can’t find enough talented people quickly enough to keep up with the growth

      3.0
      Apr 6, 2018

      Senior Director Sales

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent company with very good product and capacity to continue growing in this market, being one of the cloud companies with potential to grow more in the following years

      Cons

      The sales model is new in the company with high growth and have some challenging objectives to have a more efficient sales organization.

      Viewing 5245 - 5247 of 5,715 Reviews
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      Glassdoor has 6,652 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.