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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      79% would recommend to a friend

      (5,730 total reviews)
      avatar

      Bill McDermott

      91% approve of CEO

      74% positive business outlook

      Ratings by demographic groups

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,730 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      6K reviews
      3.0
      Dec 2, 2018

      Please think twice before you join a group within ServiceNow

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing and Energetic Exec Leadership Great platform Culture is spotty for some groups but overall there is a positive collaboration across different functional orgs

      Cons

      Depends on the org, some are very toxic No growth No empowerment No sense of belonging Depends on your relationship with your immediate manager, it will dictate your bonus % versus what you actually brought in to table. Its all about having that PERSONAL relationship versus having a healthy business relationship Unsafe working environment (*for some groups within ServiceNow)

      4.0
      Nov 28, 2018

      Good place to work .

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pace is incredible if you like a very fast paced environment. Growth

      Cons

      Not sure about some of the newer Execs Internal systems are lacking Culture seems broken

      4.0
      Nov 27, 2018

      Super-fast growth company, good people, but can be chaotic and needlessly turbulent.

      Global senior director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very strong product and customer value proposition. Company is growing consistently at 40%. CEO and new mission and vision ('making the world of work work better for people) taking the company in an an exciting direction. People are solid, professional and generally collegial

      Cons

      Usual downsides associated with a fast growth company--lots of change, process maturity and support structures are several step behind where they should be. In particular, if you are a manager and need to recruit staff, you're on your own. The driver culture of SN means that there is lots of people doing stuff without much coordination or forethought. Also, internal competition at the senior levels of the company is intense. it's not as collegial. There are many good leaders, but as with any company, quality is variable depending on where you sit. The marketing department, for instance, has a terrible culture with lots of micro management.

      Viewing 5176 - 5178 of 5,730 Reviews
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      ReviewsServiceNow reviews

      Glassdoor has 6,668 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.