ServiceNow reviews

4.1

79% would recommend to a friend

(5,728 total reviews)
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Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,728 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Aug 14, 2016

Operations

Recommend
CEO approval
Business Outlook

Pros

Competitive pay, including generous bonus and stock options.

Cons

Poor communication and U.S. centric leadership. Dunning-Kruger effect evident in senior leaders. Attracts the brightest people but tells them what to do, rather than follow their advice, rate of attrition not surprising.

3.0
Feb 7, 2016

Culture Broken

Recommend
CEO approval
Business Outlook

Pros

Great Product, Happy Customers, Great Legacy

Cons

Lost the culture after IPO, While stock price very important, short term objectives having impact on staff, pricing / contractual issues difficult

3.0
Jan 22, 2016
Recommend
CEO approval
Business Outlook

Pros

Energetic and innovative start up atmosphere. Extendable platform at core of all service offerings. Lots of opportunities to shine.

Cons

Missing work life balance. Inconsistent company direction and strategic vision. Lack of learning from past mistakes.

Viewing 511 - 513 of 5,728 Reviews

Glassdoor has 6,666 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.