Does ServiceNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNow employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at ServiceNow. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at ServiceNow?

77% of ServiceNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNow 3.9 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (378) , Senior Software Engineer (206) , Staff Software Engineer (115) , Technical Support Engineer (111) , Account Executive (109) , Solution Consultant (105) , Associate Software Engineer (93) , Director (91) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (79) , Senior Technical Support Engineer (76) , Manager (68) , Senior Manager (65) , Solutions Consultant (61) , Sales (47)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 803 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 442 reviews)); "Great people and a lot of learning" ((in 402 reviews)); "Benefits are good and fair" ((in 401 reviews)); "Good pay and stock performance" ((in 260 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 176 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 130 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 49 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 33 reviews)); "Quiet layoffs: Both contractors and full" ((in 26 reviews))

What are employees saying about ServiceNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceNow layoffs and their outlook for job security at ServiceNow in 2026.

What are the top reviewed ServiceNow locations?

München , Frankfurt am Main , Berlin , Düsseldorf , Hamburg , Stuttgart

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ServiceNow

ServiceNow reviews

4.0

77% would recommend to a friend

(5,746 total reviews)

Bill McDermott

89% approve of CEO

72% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Culture & values

4.1

Compensation and benefits

3.9

Work/Life balance

3.8

Career opportunities

3.7

Senior management

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,746 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

3.0

Nov 25, 2019

Staff Software Enginner

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

1. Awesome Benefits and Package 2. Good Stock Options 3. Office is Nice and spacious. 4. Higher Education Support. 5. Free snacks and Tea, Foody's will enjoy.

Cons

1. Very Less Innovative work inside & company is busy in Acquiring another companies. 2. No Latest Tech Stack (Trending Technologies were used rarely, you just have to stick to their platform). 2. Women dominant benefits , Men should be considered equally or at least half while giving benefits. 3. US Driven Late night meetings. 4. Hire and fire culture. 5. Internal movement is a difficult task, if you have bad manager then you are gone.

2.0

Nov 24, 2019

Great benefits and pay but poor culture and management

Consultant

Recommend

CEO approval

Business Outlook

Pros

Great product, and management in Australia is amazing. Its when you step out of the country where things go downhill. Good benefits and pays well. Workplace services takes care of the offices, free food snacks and Friday drinks

Cons

If you don't come from LinkedIn you don't exist. No growth opportunities, no internal promotions. HR is moved to India so you never get responses or actual help when you need it and when you do get a response it's usually them blocking decisions.

2.0

Nov 22, 2019

Renewals

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Friendly folks stocked drinks Convenient lunch trucks

Cons

No personal desk space We spend 8+ hours of our day here. A personal cube would be nice to make our long days a little more enjoyable - Zero flexibility! You don’t always have to be in the office to be productive. Especially with the open floor plans sometimes you can get more work done working from home - if it’s slow let us go home early and beat the horrible commute! We are all responsible adults to leave early and log back on from home to finish out the day! -Open floor plan does not allow us to make calls. I don’t always want my peers to hear my conversations and vice versa

Viewing 5026 - 5028 of 5,746 Reviews

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