Does ServiceNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNow employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at ServiceNow. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at ServiceNow?

80% of ServiceNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNow 4.0 out of 5 for work life balance, 4.2 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (376) , Senior Software Engineer (206) , Staff Software Engineer (114) , Technical Support Engineer (111) , Account Executive (109) , Solution Consultant (105) , Associate Software Engineer (93) , Director (91) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (79) , Senior Technical Support Engineer (76) , Manager (68) , Senior Manager (65) , Solutions Consultant (60) , Sales (47)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 789 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 437 reviews)); "Great people and a lot of learning" ((in 417 reviews)); "Learn curriculum is great to understand platform and how it benefits as individual to me and to our customers." ((in 395 reviews)); "good pay and established brand" ((in 272 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 178 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 133 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 48 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 33 reviews)); "No diversity in the Amsterdam office." ((in 25 reviews))

What are employees saying about ServiceNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceNow layoffs and their outlook for job security at ServiceNow in 2026.

What are the top reviewed ServiceNow locations?

München , Frankfurt am Main , Berlin , Düsseldorf , Hamburg , Stuttgart

ServiceNow reviews

4.1

80% would recommend to a friend

(5,728 total reviews)

Bill McDermott

92% approve of CEO

76% positive business outlook

Ratings by demographic groups

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ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,728 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews

3.0

Jun 17, 2020

Stagnant Tech and Cognitive Disconnects Abound

Software engineer

Recommend

CEO approval

Business Outlook

Pros

- The stock keeps going up - Decent job security during covid-19 crisis

Cons

- The core platform is antiquated and the work is boring - There is still a startup type atmosphere when it comes to work/life balance. Long hours with little recognition is typical for many and this has gotten worse recently as the company has gone 100% remote - Engineering teams are extremely political, lots of infighting and very little development going on - Awkward "woke" culture emanating from a power hungry HR department - Busy work is rewarded more than innovation; and it seems meritocracy has largely taken a back seat due to the points listed above

5.0

Feb 13, 2020

Be Hungry, Be Humble

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

The motto of ServiceNow is "Be Hungry, Be Humble" and from what I have seen (at least with engineers), this motto echos throughout the company. This is an engineering-led organization full of brilliant people where respect is shown everywhere. You immediately fall into this growth mindset of wanting to do your best here because you're surrounded by motivated, passionate people who are always willing to help out their coworkers. Also, the generous RSU package is pretty motivating for everyone to do their absolute best. Pros: - Team-focused environment. Lots of pair programming, even at IC3+ levels - Fun, challenging environment - Good work/life balance. No expectations of "burning the midnight oil" - Generous RSU program (vesting after a year) - "Unlimited" PTO with no drama when you take time off

Cons

Could be a little more flexible with the wfh

5.0

Jan 31, 2020

Premier software engineering environment

Staff software engineer

Recommend

CEO approval

Business Outlook

Pros

The place to be for server side software developers in San Diego. Fast moving, growing, exciting, rewarding. Engineers empowered to build software. Fun to ship features that customers love.

Cons

Other companies have more cutting edge tech in their stack.

Viewing 490 - 492 of 5,728 Reviews

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Stagnant Tech and Cognitive Disconnects Abound

Be Hungry, Be Humble

Premier software engineering environment

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