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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      80% would recommend to a friend

      (5,728 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      76% positive business outlook

      Ratings by demographic groups

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,728 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      6K reviews
      3.0
      Feb 27, 2021

      Walmart of IT

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      People are nice, hungry and humble. Relax atmosphere without much work to do. Solid business and awesome marketing.

      Cons

      This is probably where you end up working when you have no other choice or when you get acquired like I did. Their stack was already outdated 10 years ago and is now calcified in place. The ticket system disguised as the workflow engine is crippled with bugs and an awful experience for users. Internally, everything uses it. You get a taste early on during what is definitively the worst onboarding experience I ever had. It doesn't help that every meeting feels like a cult where everyone just praises the executive for being so awesome.

      1.0
      Feb 25, 2021

      Great Company Horrible Department

      T&e specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The CEO had an amazing vision and drive.

      Cons

      The travel and expense team. The manager was not a team player. Ideas that benefitted the company and the team were not welcome.

      5.0
      Jan 3, 2021

      Fantastic Place to Work

      Senior technical writer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best CEO I have ever worked for. Amazing go-go environment. Rapidly evolving public visibility. Outstanding work culture - great people to work with, senior management displays tremendous care for their employees. Stock price keeps going up with the company@s continuing torrid growth.

      Cons

      Too much constant emphasis on DIBS, “wokeness” and political correctness, but given all the amazing qualities of this tremendous company, it’s not that big a deal. The idea behind is noble, but everyone should treat their fellow human beings with kindness, consideration and respect, regardless of who or what they are. This is simple common sense and decency.

      Viewing 484 - 486 of 5,728 Reviews
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      Glassdoor has 6,666 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.