ServiceNow reviews

4.1

79% would recommend to a friend

(5,732 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,732 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Oct 20, 2025
Recommend
CEO approval
Business Outlook

Pros

* Great place to work at. * Good work life balance.

Cons

* Locked in to the ServiceNow platform, do not get opportunities to learn outside technologies (unless you're in the core platform team).

3.0
Oct 19, 2025

No culture

Recommend
CEO approval
Business Outlook

Pros

Bonuses, RSUs, Hybrid work mode, technically unlimited PTO(but not really)

Cons

NO WLB!! NO diversity - 90% are Indian. NO pay for overtime! NO Team Culture! Onboarding is a joke!

Viewing 460 - 462 of 5,732 Reviews

Glassdoor has 6,670 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.