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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      80% would recommend to a friend

      (5,721 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      76% positive business outlook

      Ratings by demographic groups

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,721 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      6K reviews
      1.0
      Feb 2, 2023

      Don't believe everything you read on here Don't believe the hype

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The offices and freedom to work anywhere

      Cons

      Toxic culture full of people who recite PowerPoint slides thinking they are the world best account executives. Sales teams rule the roost and everyone else falls in line. Poor management structure who are afraid stand up for their teams because of a bullying structure

      1.0
      Sep 4, 2022

      Poor Work

      Itam specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      No work so free all the time

      Cons

      Staying there means ruining your career

      2.0
      Jun 28, 2022

      Horrible racial equity

      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      RSUs and unlimited PTO are the only pros that come to mind.

      Cons

      This company does not walk the walk when it comes to racial equity. Black employees are leaving in mass numbers, the data doesn’t lie. If you speak out against racial inequalities you will become a target. You will with have to file a complaint with the EEOC or they will find a reason to fire you. I personally know someone who’s going through this right now. I wish she would expose ServiceNow

      Viewing 412 - 414 of 5,721 Reviews
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      ReviewsServiceNow reviews

      Glassdoor has 6,658 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.