ServiceNow reviews

4.1

79% would recommend to a friend

(5,728 total reviews)
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Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,728 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Nov 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Great work life balance. Great pay. Higher than average national holidays - 13. extra 3-4 well being days per year. HSA employer match of $1000 per year for employee and spouse each. Forward looking vision from leadership, good work culture, smart people.

Cons

Too many processes which takes a bulk of time filling paperwork and doing book keeping.

4.0
Nov 8, 2025

Good company culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Good culture - Successful company - Very stable

Cons

- People are a bit overworked - Income on the lower side

Viewing 409 - 411 of 5,728 Reviews

Glassdoor has 6,666 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.