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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      80% would recommend to a friend

      (5,726 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      76% positive business outlook

      Ratings by demographic groups

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,726 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      6K reviews
      5.0
      Nov 27, 2025

      good

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      good company .and high package

      Cons

      every thing is good in this company

      2.0
      Nov 26, 2025

      Amazon but with low salary

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Having a flexible environment, 2 days a week

      Cons

      No real tech work. Too much workload (handling customer tasks)

      4.0
      Nov 26, 2025

      Account Escalation Engineer

      Senior engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good exposure to internal platform knowledge and salary/stock benefits

      Cons

      Management is the concern no free of hand for our way of doing work and giving deliverables

      Viewing 373 - 375 of 5,726 Reviews
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      Glassdoor has 6,664 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.