Secureworks reviews

3.6

66% would recommend to a friend

(716 total reviews)

Wendy Thomas

56% approve of CEO

41% positive business outlook

Secureworks has an employee rating of 3.6 out of 5 stars, based on 716 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Secureworks employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

716 reviews
4.0
Jul 12, 2015
Recommend
CEO approval
Business Outlook

Pros

You will surely learn a lot within this organization and in this type of position. SecureWorks monitors and manages a huge variety of device types from almost any vendor that our client's want us to. We are exposed to all of these devices, their alerts, and the mass amount of threats that target the wide range of clientele. Clean career path development plans for promotions within the team exist. This provides a plan that you can align your work with to excel and eventually get promoted following the plan.

Cons

It seemed for the longest time that the hard work of Security Operations Center Analysts were not recognized and appreciated. A lot of this has recently been changing quite a bit and these things seem to be improving dramatically. One issue that persists seems to be that the general viewpoints of Managers and analysts alike, within the different SOCs do not always seem to align, whether these are related to specific technical aspects of the job or personal philosophies.

3.0
Jun 2, 2014
Recommend
CEO approval
Business Outlook

Pros

Great employees and culture. Part of a big company willing to invest in a clear area of opportunity within the tech industry.

Cons

Operates like a small business. Not enterprise ready. "Average" at best benefits and no commitment to flexible work options.

5.0
Jan 22, 2014

Start-up feel with large corporation deep pockets

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Being part of Dell SecureWorks means being part of a fast-paced team of exceptional security researchers, analysts, and consultants. We stay at the forefront of evolving security threats, and the contributions of all of the front-line employees are valued by management to help us stay ahead of the adversary (as well as our competition!). We have a codified, streamlined channel for individual contributors to submit new ideas, process improvements, or new products to management to make things better for our customers. We retain a lot of the "start-up" feel we had prior to the Dell acquisition; the difference is, Michael Dell has provided a large capital infusion to help us innovate faster and better. Our management does a great job of deflecting "leadership" (in the Dilbert sense of the word) from above, while getting us the tools we need to perform our jobs.

Cons

With the new privatization, there have been some massive layoffs, and many people are concerned about their continued employment (although we've been assured that this will not affect SecureWorks.) While some portions of the company are embracing changes to the industry and leaping ahead, there are others which seem mired in the "this is how we've always done it" mentality, which hasn't adapted to changing market forces.

Viewing 214 - 216 of 716 Reviews

Glassdoor has 736 Secureworks reviews submitted anonymously by Secureworks employees. Read employee reviews and ratings on Glassdoor to decide if Secureworks is right for you.