Qualtrics reviews

3.6

60% would recommend to a friend

(2,616 total reviews)
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Jason Maynard

34% approve of CEO

41% positive business outlook

Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,616 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

3K reviews
4.0
Jan 2, 2018

Great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Felt like management cares a lot Lots of food/snacks. Catered meals 3x a week

Cons

Felt like I was oversold on the stock options Felt micromanaged

2.0
Dec 31, 2017

Qualtrics really, really wants to be cool

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company is growing and is still pre-IPO. So, anything I say here may only hold true for so long (for better or for worse).

Cons

Leadership gushed about a company-vision that was incredibly eager. Qualtrics knows how to host a hip party (search for "X4 Summit 2018" and find the promo video for Qualtrics' annual conference for their customers) and makes a slick marketing brochure, but the company lacked strategy and tactical chops. I slowly became disillusioned with what we sold and its hype, but I *left* because Qualtrics leadership was floating high in their hot air balloon with no signs of turning the flame down— 10+ months after the supposed “XM platform” was announced, the "XM" concept remained mostly word-salad tossed into marketing materials and around in internal meetings while most of our product portfolio and service offerings remained unchanged. Is any of this so awful? No.... but it was exhausting to grit my teeth through, and I'm relieved to have moved on from Qualtrics.

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Qualtrics Response
8y
Thank you for making time to share your feelings. It's important to us to understand all perspectives. The Qualtrics XM Platform is used by 8500 companies in over 90 countries, helping some of the world's most innovative organizations transform the way they manage the experience of their customers and employees. We announced the XM Platform in March with an additional announcement of Qualtrics iQ (stats, text, driver) a short time later and continually innovate on the platform.
4.0
Dec 30, 2017

Competitive but great start-up like company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fast promotion and huge opportunities because of their growth are the biggest and best pro's in Qualtrics. If you want to go fast (and alone), apply here. There are possibilities to go far and together but the fast-paced environment in this company is more suited for an ambitious lonely wolf.

Cons

Strict in guidelines and targets which can make it hard to get non-core related activities and achievements acknowledged. Plus, the competition can be fierce, which might seem as a con for some.

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Qualtrics Response
8y
Thanks for your feedback. We appreciate you pointing out the promotion piece, as that is important to us. Over 1/3 of the company was promoted last cycle, and we are proud of the growth of our employees. We are consistently driving better internal usage of our platform in order to raise the bar on our Employee Experience and are committed to continuous improvement.
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Glassdoor has 2,876 Qualtrics reviews submitted anonymously by Qualtrics employees. Read employee reviews and ratings on Glassdoor to decide if Qualtrics is right for you.