Qualtrics reviews

3.6

60% would recommend to a friend

(2,616 total reviews)
avatar

Jason Maynard

34% approve of CEO

41% positive business outlook

Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,616 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Feb 1, 2018
Recommend
CEO approval
Business Outlook

Pros

Free food Dogs in the office

Cons

CEO is a joke, and mistreats his employees Definitely thinks he's the best thing to happen in tech, but in reality he's a front man for the real brains behind the business who didn't want to be the face of Qualtrics. Met him multiple times, went to his house, won competitions which granted me an audience with him, and even shared multiple projects with him. Despite all our interactions, he still introduced himself to me each time as if we'd never met. Not an isolated scenario - happens to most people who work with him. Self-absorbed, and clueless man. Opportunities are almost zero. Even when you get promoted (if you can), your book of business does not change like they promise - only your quota. Very cutthroat culture Very disjointed departments, lack of communication, and hard to get anything done internally. Other departments will often kill good deals due to incompetence. Management lies to show more positive numbers to their investors, clients, employees, and public. Sub 16% of reps actually hit their quotas each quarter. They are actively firing reps, because they over-hired for a product that is misplaced in the market and has no realistic quantifiable value impact for customers. They still need to show growth for their investors in order to IPO, so they'll still hire college kids to throw into the meat grinder, but you'll notice they've slowed their hiring for the Provo office. Product sucks - SurveyMonkey and other products have caught up to it, and are far cheaper. Management uses scare tactics to keep their employees. They parade around companies nearby who have failed to let people know the grass is not greener. When people leave for better jobs, they slander them - even their best employees. Definitely not how a company should operate. Heavy politics. If you're not Mormon, in "the boys club," or suck up to your boss, you won't get ahead. Recruiters lie to candidates. The money potential and opportunities are not actually there. You could be the smartest, hardest, best sales person out there - but unless you're part of the aforementioned, you will only spin your wheels.

4.0
Jan 29, 2018

Constant Improvement

Recommend
CEO approval
Business Outlook

Pros

Great Culture, Amazing People, Leadership constantly trying to improve Sales experience & performance

Cons

Takes a while to get up to speed

2.0
Jan 26, 2018

Great Company, Bad Working Environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's still super hyper growth. There are a lot of change initiatives going on and a lot of good things to participate in. I learned a lot and gained some invaluable experiences. I also met some of the most wonderful people. Life long friends.

Cons

There is so much ego and arrogance among the leadership. They take pride in the fact that they can bring people over without having to pay them a dime more. They tout and exaggerate their status as a unicorn, telling you you're on a rocket ship and what a great opportunity it is. However, they have a lot of red tape around promotions. It's extremely hard and completely decided by people you don't work with (that is, outside of sales). And then if one of the top executives doesn't agree with the decision the committee came to, he can just veto it. As for sales: it's extremely hard. Most reps don't hit quota. And any lower tiered rep isn't really set up for success. If you're interviewing, make sure to ask what level of AE you would be (1-5). If you're a one or two, either don't take it or expect to only be there for a year.

Viewing 2230 - 2232 of 2,616 Reviews

Glassdoor has 2,876 Qualtrics reviews submitted anonymously by Qualtrics employees. Read employee reviews and ratings on Glassdoor to decide if Qualtrics is right for you.